FAQs

FAQs

When will I receive my order?

Our fulfilment time average is 2-5 business days from order dependant upon demand at point of order. The estimated shipping time depends on the shipping method you select at checkout. Shipping via Royal Mail 1st class 1-2 days, Royal Mail 2nd Class 2-3 days (excluding any delays caused by current postal strikes)

How do I cancel my order?

You have 1 hour from ordering your item to cancel it. After that time we cannot guarantee that your order can be cancelled as it may already have begun production. If that is the case your order will be sent to you and a refund will not be provided

Item you are looking for isn’t listed?

Please contact us on print@thempc.co.uk and let us know your requirements and we will try and assist you with your needs

Need to ship non-UK?

Before placing your order please contact us on print@thempc.co.uk

Having difficulties at check out?

If you are trying to place an order and having technical issues, such as payment gateway not appearing, please clear your browser cache and try again. If this doesn’t work and you are still experiencing technical issues please contact us.